Atlantic Auto Group
Job DescriptionThe Automotive Dispatcher/Shop Manager is needed for a high-volume store.
The primary goal of the Automotive Dispatcher/Shop Manager is to properly dispatch work based on the Technician's skill levels while maintaining profitability and customer retention.
This role requires a high level of time management, teamwork, and a solid knowledge of what is required to certify and recondition used cars.
The ideal candidate has a high school diploma or GED, some post-secondary automotive training, and at least two years of dealer-level or large facility experience that includes supervisory/management responsibilities.
Automotive Service Excellence (ASE) Certification is a plus.
An unrestricted driver's license, a clean driving record, and a strong technical and customer service performance record are required.
Candidates must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world-class customer service.
What we offer:
This is a 6-day/week roll.
Hours 7 am to 6 pm, Monday to SaturdayProfessional Work Environment ResponsibilitiesEnsures that all completed repairs have gone through quality control and/or a road testMaintains current knowledge of vehicle operation, warranties, campaigns, and other service information, such as state lemon laws and Technical Service Bulletins (TSB)Ensures all service level targets are met or exceededEnsures that the required documentation is complete and is in compliance with regulations and standardsComplies with and enforces all safety policies and proceduresAttends all staff meetings, training, and educational classes as requiredCoordinates questions and issues with the appropriate department personnelPerforms other duties as assigned QualificationsA high school diploma or GED requiredPost-secondary automotive training or equivalent work experienceTwo years of dealer-level or large facility experience preferredASE certification (or is willing to obtain certification)A broad scope of automotive mechanical/electrical knowledgeExperience of supervising and managing staffExcellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stressExcellent interpersonal skills for interacting professionally with customers, vendors, and staffBasic computer and internet skillsReynolds Experience preferredUnrestricted driver's license and clean driving record BenefitsHealth InsuranceDental InsuranceVision InsuranceSick Leave401(k)Paid Time Off (PTO)Competitive Pay PlansEmployee Discount purchase program Employee Assistance programsEmployee Referral ProgramCompany DescriptionWHY WORK FOR THE ATLANTIC AUTO GROUP?The Atlantic Automotive Group provides the best opportunity for any Long Islander who wants to launch a career in the auto industry.
Atlantic has locations all over Long Island.
Atlantic brands include Genesis, Hyundai, Honda, Toyota, Kia, Chevrolet & Cadillac.
With over 1200 employees, Atlantic is clearly one of the major employers in Nassau and Suffolk Counties.
As Atlantic continues to add new locations, finding new employees is a major priority.
The group firmly believes in cultivating talent from within, seeking out talented employees who can become Atlantic's future managers.
Factory training is offered to qualified employees seeking certification in sales, service, or parts.
Each Atlantic location is like a small city that requires dedicated workers of varying skills and experience levels.
Atlantic is renowned for offering new opportunities to people with some automotive experience, ambitious workers with skills from other businesses, veterans who have served their country, both men and women, and/or to people of all backgrounds, ages, races, and nationalities.
WE WELCOME VETERANSWe believe in the abilities of our military, and we're actively recruiting them to the Atlantic Auto Group team.
Hiring a veteran can be one of the best decisions a company can make.
Military veterans are quick learners and they're team players.
They are leaders with discipline, training, and a passion for service.
We're actively recruiting veterans, transitioning military, service members, and their families to bring these attributes to Atlantic and to help us build a better business.
OUR BENEFITS We currently offer discounted vehicle purchases to all employees and medical, dental, and vision, paid time off & sick leave as well as 401k benefits to our full-time employees who've met their eligibility requirements.
With competitive pay plans, a 401k program, and Atlantic's commitment to customer service, it's no surprise that the Atlantic Auto Group is the eighth largest privately-owned car dealership group in the country.
We want to hire only the best, so all applicants must successfully pass a drug and background check and have a clean and valid NY State License.
About the Company:
Atlantic Auto Group.
Estimated Salary: $20 to $28 per hour based on qualifications.
The primary goal of the Automotive Dispatcher/Shop Manager is to properly dispatch work based on the Technician's skill levels while maintaining profitability and customer retention.
This role requires a high level of time management, teamwork, and a solid knowledge of what is required to certify and recondition used cars.
The ideal candidate has a high school diploma or GED, some post-secondary automotive training, and at least two years of dealer-level or large facility experience that includes supervisory/management responsibilities.
Automotive Service Excellence (ASE) Certification is a plus.
An unrestricted driver's license, a clean driving record, and a strong technical and customer service performance record are required.
Candidates must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world-class customer service.
What we offer:
This is a 6-day/week roll.
Hours 7 am to 6 pm, Monday to SaturdayProfessional Work Environment ResponsibilitiesEnsures that all completed repairs have gone through quality control and/or a road testMaintains current knowledge of vehicle operation, warranties, campaigns, and other service information, such as state lemon laws and Technical Service Bulletins (TSB)Ensures all service level targets are met or exceededEnsures that the required documentation is complete and is in compliance with regulations and standardsComplies with and enforces all safety policies and proceduresAttends all staff meetings, training, and educational classes as requiredCoordinates questions and issues with the appropriate department personnelPerforms other duties as assigned QualificationsA high school diploma or GED requiredPost-secondary automotive training or equivalent work experienceTwo years of dealer-level or large facility experience preferredASE certification (or is willing to obtain certification)A broad scope of automotive mechanical/electrical knowledgeExperience of supervising and managing staffExcellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stressExcellent interpersonal skills for interacting professionally with customers, vendors, and staffBasic computer and internet skillsReynolds Experience preferredUnrestricted driver's license and clean driving record BenefitsHealth InsuranceDental InsuranceVision InsuranceSick Leave401(k)Paid Time Off (PTO)Competitive Pay PlansEmployee Discount purchase program Employee Assistance programsEmployee Referral ProgramCompany DescriptionWHY WORK FOR THE ATLANTIC AUTO GROUP?The Atlantic Automotive Group provides the best opportunity for any Long Islander who wants to launch a career in the auto industry.
Atlantic has locations all over Long Island.
Atlantic brands include Genesis, Hyundai, Honda, Toyota, Kia, Chevrolet & Cadillac.
With over 1200 employees, Atlantic is clearly one of the major employers in Nassau and Suffolk Counties.
As Atlantic continues to add new locations, finding new employees is a major priority.
The group firmly believes in cultivating talent from within, seeking out talented employees who can become Atlantic's future managers.
Factory training is offered to qualified employees seeking certification in sales, service, or parts.
Each Atlantic location is like a small city that requires dedicated workers of varying skills and experience levels.
Atlantic is renowned for offering new opportunities to people with some automotive experience, ambitious workers with skills from other businesses, veterans who have served their country, both men and women, and/or to people of all backgrounds, ages, races, and nationalities.
WE WELCOME VETERANSWe believe in the abilities of our military, and we're actively recruiting them to the Atlantic Auto Group team.
Hiring a veteran can be one of the best decisions a company can make.
Military veterans are quick learners and they're team players.
They are leaders with discipline, training, and a passion for service.
We're actively recruiting veterans, transitioning military, service members, and their families to bring these attributes to Atlantic and to help us build a better business.
OUR BENEFITS We currently offer discounted vehicle purchases to all employees and medical, dental, and vision, paid time off & sick leave as well as 401k benefits to our full-time employees who've met their eligibility requirements.
With competitive pay plans, a 401k program, and Atlantic's commitment to customer service, it's no surprise that the Atlantic Auto Group is the eighth largest privately-owned car dealership group in the country.
We want to hire only the best, so all applicants must successfully pass a drug and background check and have a clean and valid NY State License.
About the Company:
Atlantic Auto Group.
Estimated Salary: $20 to $28 per hour based on qualifications.
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